Specification error for Transporter Panel Van and Kombi
Cruise control removed from non-BlueMotion Technology Trendline and Highline derivatives
A specification error has meant that cruise control has not been fitted as standard on Transporter Panel Van and Kombi Trendline and Highline derivatives from build week 22 (the week beginning 26 May 2014). The misbuilds will start to arrive in the UK in the coming weeks.
For vehicles arriving in the UK without cruise control, there will be two alternative solutions offered to customers which will be either a retro-fit option or a monetary option. We will set up a dedicated campaign to manage the solutions via SAGA.
Details of these solutions will be posted as soon as they are available, together with a full list of vehicles affected. Please contact your customers directly to advise them of the specification error.
This article will be updated once the campaign is launched. If a customer vehicle requires handover, this should continue as planned and you should arrange for the vehicle to be returned to the Van Centre at a later date. Under no circumstances should any work be carried out on vehicles before approval is given.
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